1. Introduction

We may collect information about you in a variety of ways. The information we may collect on the Site includes :

Yellow Marketing & Saas FZCO operates SoloSuiteAi and is committed to protecting your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”).

By using SoloSuiteAi, you consent to the collection and use of your information as described in this Privacy Policy.

2. Data We Collect

We may collect and process the following categories of personal data :

● Identity Data : Name, email address, billing information.

● Technical Data : IP address, browser type, device information, and other usage data.

● Transaction Data : Details about payments or transactions.

We do not intentionally collect data from minors (individuals under 18). If you believe we have inadvertently collected such data, please contact us at [email protected].

Contrary to popular belief

3. Purposes & Legal Bases for Processing

1. Consent : Where required by law (e.g., for marketing communications, cookies), we rely on your opt-in consent.

2. Contract Necessity : We process personal data to fulfill our contractual obligations to you (e.g., provide the Service, process payments).

4. How We Use Your Data

● To Provide the Service : Creating and managing your account, delivering features, and handling support requests.

● Marketing & Communications : With your consent, we may send you promotional materials or offers. You can opt out at any time.

● Analytics : We use analytics tools (with your cookie consent) to track usage patterns and improve the Service.

5. Data Sharing & International Transfers

1. Third-Party Providers : We may share data with payment processors, hosting providers, analytics services, or other contractors that help us operate the Service. We have Data Processing Agreements (DPAs) with these providers to ensure GDPR-compliant data handling.

2. Hosting : Your data is hosted in the United States. By using our Service, you consent to this transfer. We take measures to ensure an adequate level of data protection.

6. Data Retention & Security

1. Retention Period : We retain personal data for 36 months for operational purposes, unless a longer period is required by law or necessary for legitimate business interests.

2. Security Measures : We maintain ISO 27001 security standards, including encryption and other safeguards, to protect your data from unauthorized access or disclosure.

7. Your Rights (GDPR)

Under the GDPR, you have the right to :

● Access your personal data.

● Rectify incorrect or incomplete data.

● Erase your data in certain circumstances (“right to be forgotten”).

● Restrict or object to certain data processing.

● Data Portability.

To exercise any of these rights, please open a support ticket at [email protected]. We will respond in accordance with applicable legal requirements.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze user activity, improve our Service, and deliver relevant advertisements. You can opt out of non-essential cookies via our cookie banner or your browser settings.

9. Children’s Privacy

We do not knowingly offer services to individuals under 18. If you suspect that we have collected information from a minor, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued use of the Service after any update indicates your acceptance of the revised policy.